The main reasons why your website is "not working" and why it needs a redesign.
Do you have a website, but it does not generate revenue, and often doesn't return invested money in it? There may be many reasons why your site is "not working". The main ones are the following:
Perhaps your website initially did not meet the goals that you are bringing to the site.
This happens if the developers of the site did not ask what goals you set for the site. Or wanted to know but were not offered other options to make sure that this is true. After all, for specialists in other fields, for example, the head of the company - a specialist in business management - may not always be clear to all the opportunities that the site can provide, and the challenges that the site can decide specifically for his company. And if you just talked about these options, then your site initially could be different.
Did you refer to the "friend" in order to make the site.
Your friend programmer may well be an expert in his field, and not even one. And even if it is not one, but several good guys - all the same in order to make effective site, bringing profit - it is not enough. We're not going to treat teeth to the familiar therapist or audiologist, let it even professor. Yes, and the dentist did not go to everyone. And in web design, as well as in any other case: Use only services of experts in their field.
Perhaps your site is outdated morally or technically.
Or a combination of both. Usually, it is about two years, although sometimes sooner, sometimes later. It all depends on the development of technology and the growth and development of your company. The company develops, changes and goals facing site. And there are other features that the site can decide for you. For example, firms that have a business card site, is no longer enough simply to present themselves on the Internet. They want to present a catalog of products, take a leading position in the search engines want to use modern multimedia tools to create an image of a developing company, keeping up with the times. Corporate websites two years ago often require changes in structure, design, content sometimes, and almost always they need to make user-friendly and add functionality.